WE’VE PUT TOGETHER THIS FAQ PAGE TO HELP ANSWER THE MOST COMMON QUESTIONS ABOUT OUR DISCOUNT CORK BARK BOXES, SHIPPING, RESTOCKS, AND ORDER DETAILS. WE RECOMMEND REVIEWING THE INFORMATION BELOW BEFORE REACHING OUT, AS MANY ANSWERS CAN BE FOUND HERE QUICKLY AND EASILY. IF YOU STILL NEED HELP AFTER READING THROUGH THE FAQ, PLEASE CONTACT US AND WE’LL BE HAPPY TO ASSIST YOU.
WHAT IS DISCOUNT CORK BARK?
AS WE PROCESS WHOLESALE AND BULK ORDERS, WE NATURALLY ACCUMULATE A VARIETY OF NATURAL CORK BARK, INCLUDING CHUNKS, FLATS, BRANCHES, AND OTHER UNIQUE PIECES. INSTEAD OF LETTING IT GO TO WASTE, WE PERIODICALLY OFFER THESE MATERIALS IN LIMITED-QUANTITY DISCOUNT BOXES.
IS THE CORK BARK NATURAL AND HEAT-TREATED?
YES. ALL OF OUR CORK BARK IS 100% NATURAL AND HEAT-TREATED.
WHAT SHOULD I EXPECT IN MY ORDER?
YOUR BULK BOX WILL CONTAIN A RANDOM ASSORTMENT OF CORK BARK CHUNKS, CORK BARK FLATS, CORK BARK BRANCHES, AND OTHER UNIQUE PIECES OF NATURAL CORK BARK. EACH BOX IS PACKED FROM AVAILABLE INVENTORY, AND A VARIED MIX OF SHAPES, SIZES, AND THICKNESSES IS TO BE EXPECTED.
WILL EVERY BOX CONTAIN THE SAME TYPES OF CORK BARK?
NO. EACH BOX IS PACKED RANDOMLY BASED ON AVAILABLE MATERIAL, AND SOME OR ALL PRODUCT TYPES ARE NOT GUARANTEED IN EVERY BOX.
WILL ALL THE CORK BARK BE THE SAME SIZE OR SHAPE?
NO. A RANDOM MIX OF SHAPES, SIZES, AND THICKNESSES ARE TO BE EXPECTED.
WHAT CAN DISCOUNT CORK BARK BE USED FOR?
THESE ASSORTED PIECES ARE IDEAL FOR REPTILE ENCLOSURES, TERRARIUMS, NATURAL DECOR, CRAFT USE, AND OTHER PROJECTS WHERE VALUE MATTERS MOST.
IS DISCOUNT CORK BARK SAFE FOR REPTILES AND TERRARIUMS?
YES. OUR CORK BARK IS ALWAYS HEAT-TREATED AND 100% NATURAL, MAKING IT SUITABLE FOR MANY REPTILE, AMPHIBIAN, AND TERRARIUM APPLICATIONS.
WHEN AND HOW OFTEN DO YOU RESTOCK?
RESTOCKS ARE AVAILABLE PERIODICALLY AS ENOUGH NON-PREMIUM GRADE AND BYPRODUCT MATERIAL BECOMES AVAILABLE. RESTOCKS ARE NOT ON A FIXED SCHEDULE. AVAILABILITY DEPENDS ON HOW MUCH MATERIAL ACCRUES THROUGH NORMAL PROCESSING.
ARE DISCOUNT CORK BARK BOXES ALWAYS AVAILABLE?
NO. THESE ARE LIMITED-QUANTITY BOXES AND MAY SELL OUT QUICKLY.
WHAT HAPPENS IF THE BOXES ARE SOLD OUT?
YOU CAN JOIN OUR WAITLIST TO BE NOTIFIED VIA EMAIL WHEN THE NEXT BATCH OF DISCOUNT CORK BARK BOXES ARE RELEASED.
WHY CAN I ONLY PURCHASE ONE BOX PER ORDER?
DUE TO DISCOUNTED CORK BARK BEING RELEASED IN LIMITED QUANTITIES WITH VARYING AVAILABILITY, WE LIMIT ALL ORDERS TO (1) BOX PER ORDER. THIS HELPS US TO DISTRIBUTE AVAILABLE INVENTORY MORE FAIRLY AND MANAGE OUR ORDER FULFILLMENT MORE EFFICIENTLY.
ARE ALL SALES FINAL?
YES. DUE TO LIMITED QUANTITIES AND DISCOUNTED PRICING, ANY AND ALL DISCOUNT CORK BARK BOX SALES ARE FINAL - NO EXCEPTIONS.
HOW WILL I KNOW WHEN NEW BOXES ARE AVAILABLE?
THE BEST WAY TO BE AWARE OF RESTOCKS ARE BY JOINING OUR WAITLIST. WE WILL NOTIFY OUR WAITLIST MEMBERS OF RESTOCKS VIA EMAIL.
HOW LONG DO YOUR BOXES TAKE TO SHIP?
DISCOUNT CORK BARK BOXES TYPICALLY SHIP AND ARRIVE WITHIN 7-14 DAYS DEPENDING ON ORDER VOLUME AND DESTINATION ZIP CODE.
HOW CAN I TRACK MY ORDER?
YOU CAN TRACK YOUR ORDER USING THE UPS TRACKING NUMBER ASSOCIATED WITH YOUR ORDER. OUR TRACK ORDER PAGE HAS THE ABILITY TO LOOK UP AND TRACK YOUR ORDER BY ORDER NUMBER, EMAIL, PHONE NUMBER, OR TRACKING NUMBER FOR REAL-TIME UPDATES.